The CGAI Group ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information.
Information We Collect
- Phone Number: When you opt in to receive SMS notifications from Ivan, our AI assistant.
- Contact Information: Name, email address, and phone number provided through business interactions.
- Usage Data: Information about how you interact with our services and communications.
How We Use Your Information
- To send SMS notifications, reminders, and business communications via Ivan
- To respond to your inquiries and provide customer support
- To improve our services and user experience
SMS Communications
If you opt in to receive SMS messages from Ivan at +1 (888) 964-6272:
- Messages include appointment reminders, meeting notifications, task updates, and business coordination
- Message frequency varies (typically 1–10 per week)
- Message and data rates may apply
- Reply STOP to opt out at any time; reply HELP for assistance
Information Sharing
We do not sell, rent, or share your phone number or personal information with third parties for marketing purposes. We may share information only:
- With service providers who assist in delivering our services (e.g., Twilio for SMS delivery)
- When required by law or to protect our legal rights
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information.
Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time.
Your Rights
- Opt out of SMS at any time by replying STOP
- Request access to or deletion of your personal data
- Contact us with any privacy concerns
Contact Us
The CGAI Group
Email: cgai-ai@thecgaigroup.com
Web: thecgaigroup.com